Find a supplier and submit your first order

Outcome and audience

Use this guide if you buy for a licensed California retailer or distributor. At completion, the supplier will have a Submitted order in Higher Origins and your buying business will see it under Orders.

Before you start

• Select the buying business in the app header. The Purchasing Facility list comes from that business's available facilities.

• Wholesale products require a distributor license. Retail and brand products require a distributor or retailer license; a microbusiness must include the matching distributor or retailer activity.

• Metrc integration is not a mandatory order dependency in this workflow.

• The example order is fictional: North Coast Retail buys 12 cases of Sunlit Farms 3.5 g Lemon Fuel jars at an offered unit price of $216 per case.

Steps

1. Open Marketplace and choose All Products or a product-type tab. Search by supplier, product, strain, or category. Open a product card to review the supplier page, product description, variants, available quantity display, and starting price.

2. Choose Add to Order. In the order panel, select Purchasing Facility, choose the Variant, and enter Quantity. For the example, select North Coast Retail, 12-count Case, and Quantity 12.

3. Enter the required Unit Offer Price. Enter $216.00 for the fictional case. This value is the buyer's offer and becomes the line-item price snapshot if added.

4. Add an optional Message to Seller of no more than 1,000 characters, then choose Add to Order. Expected result: the product is placed in a draft cart grouped under that supplier.

5. Open Orders and choose Your Carts. Open the supplier cart and check every product, variant, quantity, unit price, and total. Add or edit the buyer reference, preferred delivery date, or message if needed.

6. Compare the cart total with the seller's order minimum. If it is below the minimum, increase quantities or add another product from the same supplier.

7. Choose Submit Order and accept the confirmation. Expected result: the cart leaves Your Carts, the order status becomes Submitted, and the seller can review it under Orders > Submitted.

Completion check

• Orders shows the order with status Submitted, the correct seller, buyer facility, and total.

• The line item still shows the offered $216.00 unit price and selected case variant.

• The order history includes submission. Submission does not mean the supplier accepted, invoiced, delivered, or received payment.

What this changes

The submitted order stores the buyer, seller, facility, line items, offered prices, and total. Later base, partner, regional, or menu price changes do not update the submitted line. Submission does not reserve inventory and Higher Origins does not currently send an automatic submission email, so use the order record or your normal business contact when timing matters.

If something does not match

• If Purchasing Facility is empty, confirm the selected buying business has a license eligible for that product type.

• If Add to Order rejects the price, enter at least $0.01 for a non-sample line.

• If Submit Order is blocked, check that the cart has at least one line, the seller has a contact email, the buyer facility is eligible, and the cart meets the seller minimum.

• If the displayed price differs from an agreed price, stop before submitting and follow the wrong-price troubleshooting checks.

Next step

• A buyer sees the wrong price: identify the price source before submitting

• Pricing rules by sales channel: compare Marketplace, menu, and manual-order precedence

• Orders: follow seller acceptance, fulfillment, invoices, payments, and history