Orders, invoices, payments, and fees

Submission requirements

• The order is Draft and contains at least one line item.

• The seller has a contact email.

• The buyer license is eligible for the product type.

• The order meets the effective seller minimum.

Statuses and side effects

• Submitted: the order is saved in the seller's Orders > Submitted queue for review.

• Approved: seller accepted the order; the transition creates one Open invoice for the current total.

• Processing, Fulfilled, En Route, and Delivered: seller-controlled business milestones.

• Status changes currently do not reserve, fulfill, decrement, or release inventory and do not write to Metrc.

• Delivered can create configured distributor service-fee accruals grouped by distributor line-item value.

Invoices and payments

• Approving creates the invoice. It does not email it.

• Email Invoice sends the invoice PDF to selected recipients and does not move money or change order status.

• Record Payment stores amount, method, payment date, optional reference, and notes. It does not initiate money movement.

• The invoice becomes Paid when cumulative recorded payments are at least the invoice total.

• The approval-created invoice can have no due date. The separate Generate Invoice flow defaults a due date when it is used.

Fees

Marketplace fee fields are seller-side reporting values and do not change the buyer invoice total. The displayed fee can disagree with line-level fee snapshots, especially after mixed Brand and non-Brand edits. Confirm the applicable commercial terms with Higher Origins before relying on the displayed fee for settlement.

• Marketplace fee payer in order reporting: seller; the fee is subtracted from order total to show seller net.

• Current line snapshots classify by product type: Brand products use 10 percent and other product types use 5 percent. Seller business type is not the decision input.

• Order-level recalculation can instead use 5 percent or the edited line's product rate for the whole order, so mixed-product order totals can disagree with line snapshots.

• Menu and manual-order channels do not calculate a Marketplace fee in the line-add path.

• The current calculation does not apply a Membership reduction, grace period, or small-cultivator exemption. Confirm the applicable commercial terms with Higher Origins.

• Distributor fee: on Delivered, a configured percentage is applied to line totals for that distributor, with a configured minimum. The accrued record belongs to the distributor and does not update the buyer invoice.

Notifications

Submitting saves the order in the seller's queue but does not currently send an automatic submission email. Account Settings exposes an Order Status preference, but status changes do not currently send the corresponding automatic email, push notification, or in-app notice. Email Invoice is a separate action and sends only when a seller uses it.

Related guidance

• Accept an order, send an invoice, and record payment: complete the seller workflow

• Orders: understand the connected order workspace